October 20th

PWN Zug & Zurich: Why Communication Breaks Down, Even When You Did Everything Right

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A practical exploration of communication, influence, and human interaction

Why Communication Breaks Down, Even When You Did Everything Right


You prepared, chose your words carefully, and had the best intentions, yet somehow the conversation still went sideways. What happened between you and the other person?

PWN Zug & Zurich invites you to a thought-provoking, interactive evening with Monica Cretu, ICF PCC coach and EMCC-accredited mentor, with 25+ years of senior leadership experience in corporate marketing, communication, and business development.

Communication problems are not just frustrating. Business leaders estimate their teams lose almost a full working day every week because of poor communication. Yet the reasons are not always obvious. Through practical exercises, this hands-on evening explores what happens underneath our interactions, why some connections come easily and why others create tension, distance, or misunderstanding.

Why should you attend?

  • Increase your self-awareness: notice your own communication preferences, what you naturally pay attention to and what you may unintentionally overlook. 
  • Understand what gets in the way: explore what happens when two people experience the same interaction differently, even when both have good intentions. 
  • Expand your leadership influence: become more aware of why your message may reach some people more easily than others and what may get in the way when it does not. 
  • See relationships differently: gain a new perspective on interactions that feel natural and energising, as well as those that create friction or require much more effort. 


PWN Members: 40 CHF 

Non-Members: 60 CHF 

Current mentors and mentees attend free. Your discount code is waiting in your inbox.


Whether you lead a team, run a business, or want stronger relationships, greater awareness can help you get your message across, influence and connect more effectively, at work and beyond.

Speaker

Monica Cretu

Monica Cretu is a ICF PCC coach and EMCC-accredited mentor with 25+ years of senior leadership experience in corporate marketing, communication, and business development.
LinkedIn Profile

Venue and travel

Where and when

Date: Tuesday, 20 October 2026 
Time: 18:00–21:00 
Workshop starts at approximately 18:30 and runs for 1 hour, including Q&A 

Venue: Implement Consulting Group, Gutenbergstrasse 9, 8002 Zurich

Workshop lead: Monica Cretu

Who can join? Everyone is welcome. 
If you’re part of the current Mentoring Programme, this event is free for you. 

More information

If you require more information regarding this event, please get in touch with our team at membership@pwnzugzurich.net

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